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An ESSENTIAL add-on
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It creates an admin page where you can see all of the customer accounts that have items in their cart but have not yet completed a purchase. The admin can then select each of the customer’s and send them a follow up email to find out why the customer did not complete the purchase and possibly complete the sale. It includes a nice little report so that you can review all of the abandoned shopping carts that were successfully recovered.
This module plays a number of very vital roles. Firstly, it let’s you know how many customers are completing the registration process but not completing the checkout. A high number of abandoned carts relative to your websites traffic could point to another problem than just a customer changing their mind. Which brings us to the second reason this module is so vital, it allows you to gain valuable feedback from customers who didn’t complete their order. If they respond to the recover cart email they may provide valuable information for fixing problems on your website or improving the customer experience on your website. And of course, the most obvious advantage of this module is that it can help you retain sales that you normally would have lost. We recommend including a coupon code with the email as it will increase the likelihood that the customer will return or respond with feedback.
The Recover Abandoned Carts module can reclaim up to 40% of "lost" sales
Note: This module only shows carts abandoned after a store account has been created
How many orders would you need to recover to cover the cost of this module?
1? 2? 5?
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